Michael J. English
Best Practice and Performance Excellence Consultant
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BENCHMARKING FOR BEST PRACTICES
This book was a forerunner in the early 1990's as a blueprint for how to make innovation and breakthrough performance improvements. It was well received by improvement practioners around the world and was translated into five languages and used frequently in the USA, United Kingdom, Australia, and Southeast Asia. It supplies a complete toolkit for rolling-up your sleeves and identifying and adapting the best business when less than 20% of practitioners began to understand what constitutes a best practice.
Written by experts with years of successful benchmarking practice, this book addresses all aspects of best practice benchmarking in practical detail. The authors show the reader how to:
+ Sell benchmarking to even the most skeptical senior executives
+ Design a benchmarking approach that virtually assures success
+ Integrate benchmarking to supercharge key initiatives like strategic planning, business process reengineering & change management
+ Manage best practice knowledge throughout your organization
+ Use benchmarking to build a fast-learning organization
+ Spur innovation through the creative adaptation of proven practices
+ Apply benchmarking in the public sector
BENCHMARKING FOR BEST PRACTICES
This book was a forerunner in the early 1990's as a blueprint for how to make innovation and breakthrough performance improvements. It was well received by improvement practioners around the world and was translated into five languages and used frequently in the USA, United Kingdom, Australia, and Southeast Asia. It supplies a complete toolkit for rolling-up your sleeves and identifying and adapting the best business when less than 20% of practitioners began to understand what constitutes a best practice.
Written by experts with years of successful benchmarking practice, this book addresses all aspects of best practice benchmarking in practical detail. The authors show the reader how to:
+ Sell benchmarking to even the most skeptical senior executives
+ Design a benchmarking approach that virtually assures success
+ Integrate benchmarking to supercharge key initiatives like strategic planning, business process reengineering & change management
+ Manage best practice knowledge throughout your organization
+ Use benchmarking to build a fast-learning organization
+ Spur innovation through the creative adaptation of proven practices
+ Apply benchmarking in the public sector