Book Reviews:
WINNING THE KNOWLEDGE TRANSFER RACEFrom the back of the book cover:
Turn your knowledge assets and investments into a competitive advantage
"You've heard all the buzzwords: business processes, benchmarking, Six Sigma, knowledge management, and so forth. If you want to understand how all these ideas fit together in a coherent fashion and support better business performance--at IBM, Toyota, Raytheon, and a host of other organizations--read this book."--Thomas H. Davenport, Ph.D., President's Distinguished Professor of Information Technology and Management, Babson College
"English and Baker's book is a new look at the evolving nature of the competitive landscape...speed of learning has become the new mantra of successful organizations worldwide."--Robert C. Camp, Ph.D., Principal, Best Practice Institute
"This is one of those rare books which moves beyond theory and provides practitioners with an actionable approach and a portfolio of tools and techniques to transform individual and enterprise knowledge into superior organizational performance."--Rory Chase, Managing Director, The KNOW Network and Administrator of Most Admired Knowledge Enterprise (MAKE) Awards
"English and Baker's focus on leveraging intellectual capital and best practices, without regard for paradigm focus will serve individuals and companies in the future."--Ross E. Robson, Ph.D., Executive Director, Shingo Prize for Excellence in Manufacturing, Utah State University
"This book is a culmination of decades of personal experience and knowledge about how organizations can "know-what-they-know," and more importantly, share it and thrive."--Carla O'Dell, Ph.D., President, American Productivity and Quality Center, APQC
"These authors are practitioners, colleagues, thought-leaders and early-adopters of best practices benchmarking. They deliver a clear roadmap, inspiring stories, useful illustrations, and an actionable strategy for creating value and profitability as well as sustaining a competitive advantage."--Christopher E. Bogan, President and CEO, Best Practices, LLC
BENCHMARKING FOR BEST PRACTICES
Quoted from readers who posted on Amazon:
“Bogan and English do a great job of introducing benchmarking, give great examples, and follow up with a nice set of "practice problems". They provide success stories and pitfalls to be avoided. Most importantly they give an excellent planning chapter for the company just beginning benchmarking. Great introduction to the topic.”
“Bogan and English have created a blueprint for creating this we-can-learn-from-anyone culture of benchmarking that is easy to read and use. They give literally hundreds of examples and suggestions for how to select benchmarking targets, organize for rapid learning, and implement these strategies. Learning by borrowing from the best and adapting their approaches makes sense. Buy this book before your competitors do.”
“As a responsible management consultant, virtually every one of my engagements involves measurement and benchmarking in one form or another. This is one of several books I turn to time and again to assist me in ensuring that my clients' initiatives are (1) meeting expectations (2) providing competitive advantage and (3) delivering customer satisfaction.”
NOT FORGOTTEN
Quoted from reader who posted on Amazon:
“This novel is not just entertaining; it is very educational. You will learn so much about World War II in the Pacific. So often, we hear about the European side of the War and not much about what happened in the Pacific, both during and after the war. The author does a great job bringing out so many emotions: anger, sadness, joy, regret. Not Forgotten is a great read! “